Product delivery

We endeavour to keep all items in stock, so goods are normally dispatched within one working day from the receipt of your order. For orders placed via this website, you will receive an e-mail confirming delivery date shortly after placement of your order.

And, enjoy FREE delivery on all UK orders of £19 or more! (A nominal fee of £3.95 will be charged for all orders under this amount. For customers ordering from outside the UK, please select your country in the shopping cart to check the cost of your delivery.)

30 day return policy

If you are not satisfied with the goods you have ordered for any reason, you may return the goods within 30 days from the delivery of your order and receive either a full refund or replacement goods. Instructions for how to return your items will be sent with the goods, together with an address label for where to return the goods.

Faulty Goods

After the 30 day return period, faulty items can still be returned for replacement subject to the product warrantee policies of our branded suppliers.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Prices and tax

The price shown for the goods excludes shipping charges unless specifically stated. The charges for shipping are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union.

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Indemnity, jurisdiction, & consumer rights

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site. The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts. None of the above Terms and Conditions affects your statutory consumer rights.

WEEE regulations

essentials4travel.com complies with the new Waste Electrical and Electronic Equipment (or WEEE) Regulations. (Click here for more information.)

Company information

essentials4travel.com is the trading name of essentials4travel.com ltd., which is a company incorporated in England and Wales and registered under company number 4540228, with VAT number 805479319.